With our Astadala Best Rate Guarantee (BRG) you can make your booking experience on TheSeminyakSuite.com or on any Astadala properties websites as quick, easy, secure as possible, and be confident that you are receiving the best rate available on the web – Guaranteed!
If you find a lower rate within 24 hours of booking, submit a claim to us and we will match the lower rate and give you additional 10% reduction on that rate. Just submit a claim form and/or call us at +62 (361) 736928 (8 am - 5 pm [GMT+8], 7 days a week).
Save time: No need to spend time searching for better rates on any other websites.
Always feeling content: Be sure you have booked your room at the best available rate.
How It Works?
Make a booking on our official website.
If within 24 hours from the confirmed reservation date you find a comparable offer with lower and bookable online price, under the same conditions as those specified in Terms and Conditions, fill in the Best Price Guarantee Claim Form and send it to us with attached a "copy paste" of the web page which shows the lower price and the screenshot of the web page.
Within a maximum of 2 working days, you will receive a response from Astadala on behalf of The Seminyak Suite - Private Villa.
After checking that the lower rate on the other website complies with the Terms and Conditions, Astadala will send to you confirmation of the new reservation by e-mail, with the lower rate and an extra 10% discount on this lower price.
Your confirmed direct booking through this website: USD 200
Bookable rate found on another site: USD 180
Your final guaranteed rate: USD 180 – 10% = USD 162
If the application is not accepted by Astadala, as it doesn’t meet the necessary Terms and Conditions of our Best Rate Guarantee, Astadala will send you an e-mail justifying the answer.
Also, as the rates you find in other online booking websites:
May display the AVERAGE daily rate within the selected staying period (as actual daily rates may vary).
May not display the full FINAL rate upfront (inclusive of taxes and other charges). For disclaimer, when you see rates followed with '++' sign in our website it means not included 21% tax & service charge. You'll get the total on the next step.
May display the LOWEST daily rate within the selected staying period (as actual daily rates may vary). For disclaimer, we also displaying the lowest rate within 21 days onward, but when after you select your dates, you will see the actual daily and or total rates.
May just for a different dates and or different villa types (again, daily rates may vary. Make sure to compare and check end-to-end).
If none of those apply, please send as much as details in your claim. It will help us to verify and speed-up the verification process.
Astadala Best Rate Guarantee
We guarantee that you will pay the best possible rate for your villa. If you have reserved a villa through our website, and then show us that you could book the same villa, for the same dates, at a better rate, that is viewable and bookable on another website, we will match that rate plus give you an extra 10% discount. Click this link to find out more.