Frequently Asked Questions

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GENERAL


Q : What is the property classification?
A : The Seminyak Suite Private Villa welcome you to feel the staying sensation in a private pool villa which is designed in a contemporary style that explores the attributes of Balinese living. Available with three villa types choice. One bedroom, two bedroom, and three bedroom villa that are designed to pleased all traveler types in framing pleasure holiday experience.


Q : What are the facilities in the Villas?
A : Each villa is completed by spacious private swimming pool

Restaurant
For your breakfast time, a buggy is ready to pick you up to our sister property’s restaurant, Kedis Restaurant, located in Villa Seminyak Estate & Spa. Kedis Restaurant presents a restaurant environment sets against a lagoon backdrop with extensive menu of international, Asian and Balinese specialties.

Buggy
FREE Shuttle Service to the nearest beach (scheduled drop-off only).

Spa Villas
Located within our sister brand area, Villa Seminyak Estate & Spa, a total of 10 luxurious double spa villas at Lagoon Spa Seminyak are available for a wide range of indulging body and beauty treatments


Q : Peak periods at the hotel?
A : Peak periods are in July, August, September, Christmas, New Year.


Q : Distance and costs to travel from Airport, Bus Terminal, Shopping Centre, Tourist Attractions?
A : It is 5 km from airport. Airport transfers available at Rp 300.000 net per car per trip, maximum 4 people. For group of 5-12 people will be at Rp 700.000 net per car per trip.

Located in the heart of Seminyak's famed shopping district including, arts and crafts, clothing, silver jewellery, major shopping mall, surf wear and accessories.


VILLAS ACCOMMODATION


Q : What are the villa categories types?
A : One Bedroom Pool Vlla, Two Bedroom Pool Villa, and Three Bedroom Pool Villa.


Q : What are the differences amongst the villa types?
A : One Bedroom Pool Villa
One Bedroom Pool Villa is a 150 sqm private villa with 3 x 6 meter private pool setting which is specially designed for your serene Bali holiday experience. With tranquil ambience surrounds it this villa provides an integrated living and dining space together with adjoining kitchenette facilities in minimalist concept for your preference. Daily breakfast for 2 is inclusive.


Two Bedroom Pool Villa
Designed contemporary Balinese living, this type is a perfect type for a family trip accommodation or group of friends travelling together. Built in 280 sqm area, this villa is a spacious space for enjoyable tropical holiday sensation. Stay relaxes by the pool side with a couple lounges for your convenience poolside time. An en-suite bathroom is available on each bedroom for your daily freshness. Daily breakfast for 4 is inclusive.


Three Bedroom Pool Villa
A private villa built on the expansive 320 sqm space, surrounded with tropical lush garden to let you relax with fresh greenish space around your environment. Enjoy your warm gathering time by the spacious 4 x 8 meters poolside or in the integrated living and dining area. It includes daily breakfast for 6 persons.


Q : What are the facilities in the Villas?
A : Living room, Fully equipped kitchen, Air conditioner, Television, Satelite Channel, IDD telephone, Safe deposit box, Hot & cold water, Yukata & slipper, Hair dryer, Mineral water.


Q : How many villas with pool?
A : All villas are designed with its own spacious and private swimming pool.


RESERVATIONS :


Q : How can I make a reservation?
A : You can make your reservation through this hotel's website by using the 'Online Booking' form on the top right of this page or you can contact us by phone or email.


Q : Can I book multiple rooms with one reservation?
A : Yes


Q : Do I need to set up an account before I can make any reservations?
A : No


Q : What is the check in and check out time?
A : Check in time is 3 pm (subject to room availability) and Check out time is 12 noon.


Q : Can I check-in early? Can I check-out late?
A : Yes, subject to room availability and with charges.


Q : Do you have baby cot?
A : Yes, we do. Baby cot for children under 3 years old is free of charge yet it is subject to availability. Please reserve in advance to our reservation or front desk staff.


Q : What is the children policy?
A : Any 1 – 10 years old children will not be charged for sharing bed with their parents. The sharing bed only allows one child per room and doesn’t include breakfast. In addition to children age, please consider children’s body for the comfort of sharing bed. Should additional bedding is required, extra bed rate will be applied. The price of children’s extra bed (from 3 – 12 years old) in all room types is at Rp 340,000 ++ per child per night (includes breakfast).


Q : Do you have pool fence?
A : Yes, we do. It is free of charge and subject to availability. Please reserve in advance to our reservation or front desk staff.


Q : How much does the breakfast cost in villa?
A : For adult, the breakfast charges Rp 200,000 net per person. Meanwhile, the children will be charged at Rp 100,000 net per pax.


Q : Is it necessary for me to provide my credit card details during the reservation process?
A : Yes, in order to guarantee your room reservation. The card will only be charged in the event of last minute cancellation and no show


Q : Is your website secured?
A : Yes


Q : Which credit cards can be used to guarantee a reservation?
A : Visa and Mastercard


Q : How do I change or cancel the reservation I made on-line?
A : You can use the link at the 'Online Booking' form on the top right of this page or you can contact us by phone or email.


Q : What is the cancellation policy?
A : A penalty of cancellation will be applied for any cancellation as indicated during making reservation.

 

Best Rate Guarantee We Guarantee that you will pay the best possible rate for your villa. If you find better rates in other websites for the comparable and bookable villa type, we will match that rate, plus give you an extra 10% discount. Click here to find out more.

*) BOOK DIRECT or 'direct booking' refers to : make a booking of your stay directly through our villa's official websites and contact numbers as stated in this website (www.theseminyaksuite.com), the corporate website (www.astadala.com) and or its sister properties managed by Astadala, NOT through any other third party or affiliated booking sites.

ONLINE BOOKING

Astadala Best Rate Guarantee
We guarantee that you will pay the best possible rate for your villa. If you have reserved a villa through our website, and then show us that you could book the same villa, for the same dates, at a better rate, that is viewable and bookable on another website, we will match that rate plus give you an extra 10% discount.
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